
Clean Claims, Fast Payments, Zero Guesswork
Stop settling for “general” billing. Get behavioral health expertise.
Stop fighting with general behavioral health medical billing services. BehavioralProz handles your psychiatry and substance use workflow to eliminate denials and accelerate your revenue.
AT A GLANCE
Join 500+ mental health practices seeing a 15% average increase in collections.
First-Pass Acceptance Rate
Claim Submission SLA
Avg. Denial Reduction
Payers Supported
HIPAA Compliant
Managing behavioral health billing in-house is exhausting. Even great teams struggle with complex codes and shifting payer rules.
Specialized behavioral health coding is precise. Small errors lead to costly denials, significant revenue delays, and avoidable write-offs.
Managing diverse payers requires expert focus to navigate unique submission rules, varying fee schedules, and strict timelines.
Slow coding compounds cash flow lags. On thin margins, even a three-day delay turns into weeks of lost revenue.
Unrecovered claims drain 15% of annual collections. Without structured appeals, denied revenue is gone forever once the windows close.
Undetected rejections never reach payers. Without active monitoring, revenue stalls while the correction window quietly expires.
Behavioral health billing is complex, but getting paid shouldn’t be. Our specialists handle the nuances of CPT codes and authorizations so you can focus on your patients and your bottom line.
When you partner with BehavioralProz for billing, you’re getting a complete, managed billing operation, not just claim submission. Here’s every component of what we deliver:
We operate to define service-level agreements — not vague promises. Here’s what our SLA means in practice:
OUR SERVICE-LEVEL COMMITMENTS
Target: 96%+ first-pass acceptance across all payers
Appeals prepared and submitted within 48 hours of receipt of denial
Corrections submitted within 24 hours of rejection notification
Weekly performance summary + real-time dashboard access
Response to practice inquiries within 4 business hours
We review your current billing process: submission timelines, denial rates, first-pass rates, and clearinghouse performance. You receive an honest gap analysis at no cost.
We integrate with your EHR, configure your billing workflow, and establish the data handoff process. Your staff is briefed, and your first claims are queued.
Claims must be submitted within 24 hours. You receive your first weekly performance report. We begin monitoring clearinghouse status and payer responses immediately.
We analyze denial patterns, update coding guidelines as payer rules change, and refine your workflow continuously. Your first-pass rate improves every month.
"The 24-hour submission SLA was the thing that convinced us to switch. Our old team was taking 4–5 days to submit claims. That delay compounded into nearly $30,000 in additional AR every month. BehavioralProz eliminated that. We've had zero late-submission denials since we started working with them."
Angela R Practice Administrator
Get a free billing assessment. We’ll show you your current first-pass rate, where your denials are coming from, and what our team would do differently. No commitment. No pressure. Just clarity.
"Our previous billing company had a 19% denial rate and no explanation for it. BehavioralProz diagnosed the root cause in the first audit — wrong CPT modifiers on group therapy claims across the board. They fixed it, recovered the pending claims, and our first-pass rate is now at 97%. That's a number I've never seen before."
Dr. Melissa Jones Medical Director